The product inside will be pristine. A large proportion of these items have never been used. They have been checked, inspected, repaired (if necessary), graded and reboxed complete with all accessories.
All refurbished items will be clearly marked in the description. We are able to deliver to most UK addresses.
There are some addresses we are unable to deliver to. Please see individual listings for more information.
Certain postcodes may carry a surcharge as per the listing. When will my order be dispatched? Bulk orders or Specialist deliveries may require palletising. PLEASE NOTE: Palletised orders will be a kerbside drop only. Specialist deliveries may be used for large or heavy items needing a 2 man lift.
Specialist deliveries may take a few extra days, but the courier will contact you to make arrangements. Can I change, or cancel, my order? Once your order has been labelled for dispatch it can no longer be cancelled. Due to the efficiency of our pick, pack and dispatch process, orders can be ready for dispatch as quickly as 30 minutes after order confirmation. Items are often dispatched before we are able to action any relating emails or messages.
How do I know when my parcel will be delivered? Although infrequent, delays to deliveries can occur.What if my item is damaged? We do our utmost to ensure our items are carefully packed and protected, however, sometimes damage can occur in transit. Once you have received your item, please ensure you check it for any damage straight away. Any damage reported after this period will not be considered as transit damage.
Which couriers do you use? Please feel free to use the couriers' apps, websites or contact numbers below to help track your item.DPD - 0845 950 5505. While we hope you'll be happy with your Tesco Outlet items we understand you may, on occasion, need to return the item. This policy has all the information you'll need to understand when and how you can do this. I've changed my mind. Certain products will be exempt from the'Change of Mind' clause for health and hygiene reasons.
Please wait for us to accept your Return Request BEFORE returning your product. My item has been damaged in transit.This will cover parts and labour but will not extend to accidental damage, user misuse, general wear and tear or malicious damage. Non electrical products carry a 30 day return period. Items we supply are required to comply with the contract. If they don't, you have the following rights in addition to your legal rights. What to send : When returning your item for repair please include any accessories you received with the item.
EG remote control, cables, charger. Where applicable, please also remove any password/passcode or supply the information needed for the technicians to access your item. If a repair is possible, we will carry this out and return the item to you. If your item is deemed beyond economical repair, we will offer a replacement (stock permitting).HINT: Always make sure you insure the item you are returning. In the event of transit damage, we will not be able to make any repairs and you will need to claim the cost of the item from your chosen courier. If you are returning an item, we would recommend taking photos of the item before you pack and send it. This will act as evidence of condition before transit should you need to make a claim against the courier.
Our Address is Tesco Outlet, 1-3 Crane Cl, Denington Industrial Estate, Wellingborough NN8 2QG. Hard drives and USB devices, laptop / desktops / netbooks / tablets.These items must be backed up before they are sent in for repair. Our stores and helplines are not able to assist with Tesco Outlet queries but our dedicated Tesco Outlet team have been specially trained to assist with any enquiries you may have. At Tesco we are continually striving to bring you a better shopping experience. We also want to be the first to meet your needs, and that's why we've created Tesco Outlet. Tesco Outlet is wholly owned and managed by Tesco Stores Ltd but operates independently, meaning we are able to offer products that are not available in store.